Problem-Solving Model Using Personality Type (Part 1: The Z-Model)
The four mental processes—Sensing, Intuition, Thinking, and Feeling—are used for taking in information and making decisions. We need all the processes for effective problem-solving. Most of us tend to lean on our natural strengths and neglect our stretches. For a balanced way to problem-solve, Yvonne Nelson-Reid, PhD, proposes the use of the Z-model. The Z-model is easy to use and directs one, using questions for guidance, through each of the four mental processes.